Privacy Policy and Terms of Use

Privacy Policy

Berklee College of Music (Berklee) cares about the confidentiality and security of your information. This Privacy Policy applies to information that Berklee collects through its websites and/or as part of the application process, the management of the education programs and classes, management of former students, and management of events. Berklee is committed to meeting its data protection obligations and being transparent about how it collects and uses your data.

Please note that you will only be able to access or browse Berklee’s sites or register and enroll in Berklee courses if you agree with the terms of this Privacy Policy. If you choose not to provide certain information required to provide you with various products and services offered on the Berklee websites, then you may not be able to establish a user account or obtain certain products or services.

This Privacy Policy is organized as follows:

• Information Berklee Collects from You
• Cookies and Tracking Technologies
• How to Manage Your Personal Information
• Storage and Security
• Privacy Policy Updates
• Contact Information
• Terms of Use
• Texting Terms

Information Berklee Collects from You (Including Personal Information)

Berklee is an institute of higher education involved in education and community development. In order for Berklee to educate its students both in class and online and provide community services, it is essential, necessary, and Berklee has lawful bases to collect, process, use, and maintain data of its students, employees, applicants, and others involved in its educational and community programs. The lawful bases include, without limitation, admission; registration; delivery of classroom, online, and study abroad education; grades; communications; employment; development; program analysis for improvements; and records retention. Examples of data that Berklee may need to collect in connection with the lawful bases are name, email address, IP address, physical address or other location identifier, and photos, as well as some sensitive personal data obtained with prior consent.

Most of Berklee’s collection and processing of personal data will fall under the following categories:

1. Processing is necessary for the purposes of the legitimate interests pursued by Berklee or third parties in providing education, employment, development, and community programs.
2. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
3. Processing is necessary for compliance with a legal obligation to which Berklee is subject.
4. The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

Types of Personal Data Collected and Why

Berklee collects a variety of personal and sensitive data to meet one of its lawful bases, as referenced above. Most often the data is used for academic admissions, enrollment, educational programs, job hiring, provision of medical services, participation in research, development, and community outreach. Data typically includes name, address, transcripts, work history, information for payroll, research subject information, medical and health information (for student health services or travel), and donations. If you have specific questions regarding the collection and use of your personal data, please contact our data privacy officers at dpo@berklee.edu.

If a data subject refuses to provide personal data that is required by Berklee in connection with one of Berklee’s lawful bases to collect such personal data, such refusal may make it impossible for Berklee to provide education, employment, research, or other requested services.

Where Berklee Gets Personal and Sensitive Personal Data

Berklee receives personal and sensitive personal data from multiple sources. Most often, Berklee gets this data directly from the data subject or under the direction of the data subject who has provided it to a third party (for example, application for admission to Berklee through use of the Application Portal).

Tools may be used to monitor the effectiveness of our communications with you, including email tracking, which records when an email sent from Berklee is opened and/or how many links are clicked within the message. The data from such tracking is used in an anonymized and aggregated form. In addition, we may collect other non-personal data such as IP addresses and web pages accessed on our websites.

Cookies and Tracking Technologies

Cookie Policy

Effective Date: 04-Dec-2023 
Last Updated: 04-Dec-2023

What are cookies?

How do we use cookies?

Types of Cookies we use

Manage cookie preferences

Cookie Settings

Google Analytics

Berklee uses Google Analytics, a web analytics service provided by Google, Inc. to gather statistics on website usage, such as how often each page has been visited. Many websites use these statistics to monitor and improve their services. Information collected and processed by Google Analytics includes the user's IP address, network location, and geographic location. Google Analytics acquires this information by installing a cookie on your computer. Berklee does not share any information it collects with Google, and Google Analytics does not collect any personal information such as names, contact information, social security numbers, or financial information. If you choose, you can opt out by turning off cookies through your individual browser options.

For more information on Google Analytics, please visit Google's “How Google uses information from sites or apps that use our services” page, located at google.com/policies/privacy/partners.

Links to Other Websites

Berklee may include links to other internet sites as a convenience to users of its website. Users' access and use of such websites, including information, material, products, and services therein, are solely at the users' own risk. Berklee is not responsible for the privacy practices or the content of such other internet sites.

How to Manage Your Personal Information

As a data subject, you have a number of rights. You can:

• access and obtain a copy of your data.
• require Berklee to change incorrect or incomplete data.
• require Berklee to delete or stop processing your data, for example, where the data is no longer necessary for the purposes of processing.
• object to the processing of your data in certain circumstances, for example, where the school is relying on its legitimate interests as the legal ground for processing, or for direct marketing purposes.
• ask Berklee to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the school's legitimate grounds for processing data.
• withdraw your consent at any time, where we have requested and obtained your consent.

Where our lawful basis is consent or performance of a contract, we will allow portability of your data. If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the personal information that Berklee maintains about you, please contact us at privacy@berklee.edu.

Storage and Security

Your personal data is held within our systems or the third-party service providers that provide Berklee and its community with various applications and services. The systems are accessed by the employees who have a relevant interest in the service or data to perform the services described above.

Berklee maintains and uses reasonable administrative, organizational, technical, and physical safeguards to protect your information from loss, destruction, misuse, unauthorized access, or disclosure as required by applicable law. This includes relationships with third-party providers. These technologies help ensure that your data is safe, secure, and only available to you and the authorized personnel at Berklee.

Your information will be retained by Berklee in accordance with applicable federal laws. Your information will be destroyed upon your request unless applicable law requires destruction after the expiration of an applicable retention period. The manner of destruction shall be appropriate to preserve and ensure the confidentiality of your information given the level of sensitivity, value, and criticality to Berklee.

Privacy Policy Updates

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy link will be labeled as "Revised (date)," indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Contact Information

Data Controller

The data controller is Berklee College of Music, Inc. (Berklee).

Data Protection Officers

Our data protection officers team is responsible for advising Berklee on compliance with data protection legislation and monitoring its performance against it. If you have any questions or concerns regarding the way in which Berklee is processing your personal data, please contact our data protection officers team at dpo@berklee.edu.

Effective Date: May 25, 2018

Terms of Use

These Terms of Use describe the terms of your usage of berklee.edu (the "website"). Please read these terms carefully before using the website. By using the website, you signify your consent to the terms. If you do not agree to the terms, please do not use this site.

Terms

The text, audio, images, photographs, graphics, descriptions, and other material provided on the website are collectively referred to as the "Content." You may view and listen to the Content only for personal and non-commercial purposes. Nothing contained on the website will be construed as granting, by implication or otherwise, any right to use, reproduce, modify, transmit, display, publish, sell, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the website for commercial purposes. The use of any content on any other website is prohibited.

General Compliance with Laws

All users shall comply with all applicable laws, statutes, ordinances, and regulations regarding use of the website.

Links to Other Websites

Berklee generally welcomes links to its website. You may establish a link to the website, provided that the link does not state or imply any sponsorship or endorsement of your website or its contents by Berklee or by any group or individual related to or affiliated with Berklee. You must obtain Berklee's express written consent in order to use on your website any Content provided on Berklee's website. Berklee may include links to other internet sites solely as a convenience to users of its website. Berklee does not necessarily endorse any such websites or the information, material, products, or services contained on or accessible through such websites. Users access and use such websites, including information, material, products, and services therein, solely at the users' own risk. Berklee is not responsible for the privacy practices or the content of such other internet sites.

Disclaimers

Your use of and browsing in the website are at your own risk. Berklee makes no warranties or representations as to the Content and assumes no liability or responsibility for any errors or omissions therein. Berklee also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials from the website.

Texting Terms

These texting terms and conditions apply to Berklee College of Music updates.

1. General

Berklee College of Music offers text updates regarding application, enrollment, and various deadline reminders. We will send SMS messages to ensure you receive important notifications and updates related to Berklee College of Music. Communication via text is sent only on an opt-in basis.

2. Opt-In/Opt-Out

Students may opt in to the short code program by texting keyword ("JOIN") to BRKLEE (275533). Message and data rates may apply. Message frequency varies per user. Text "HELP" to BRKLEE (275533) for assistance.

You may cancel this service at any time by texting "STOP" to BRKLEE (275533). After you send the "STOP" message to us, we will send you one final reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

3. Help

If at any time you need any assistance, text "HELP" to BRKLEE (275533). We will respond with instructions on how to use our service as well as how to unsubscribe. You may also message us with any questions regarding your application or enrolling online.

4. Participating Carriers

AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, Metro PCS, Virgin Mobile, and Cricket. T-Mobile is not liable for delayed or undelivered messages.

5. Rates

Berklee College of Music does not charge additional fees for this service; however, message and data rates may apply. If you have any questions about your text or data plan, contact your wireless provider.

6. Support

For advisor support, please email us at admissions@berklee.edu or call us at +1 617-747-2222.