Meet the Team

Michelle Quiñones Palmarin

Assistant Dean for Community Standards and Conflict Resolution

Michelle Quiñones Palmarin has been at Berklee since July 2015. She previously served as director of community standards at Stetson University in Deland, Florida. Prior to that, she served as a coordinator in the Office of Student Conduct at the University of Central Florida (UCF) in Orlando for three years. She also worked for the UCF Police Department in the Victim Services Unit for four years before transitioning into the field of student conduct.

She obtained a Bachelor of Science degree in criminal justice from UCF. She also pursued her graduate studies there, earning a Master of Science in criminal justice.

She is committed to creating a strong community experience for all students, and she works to educate and hold students accountable to the high standards and expectations of Berklee. You can reach her at communitystandards@berklee.edu.

Carl Steidel

Interim Director of Community Standards and Conflict Resolution

Carl Steidel (he/him) started at Berklee in February 2025 and serves as the Interim Director of Community Standards and Conflict Resolution. In this role, he works to provide holistic support to students, particularly in moments of accountability and conflict.

Prior to coming to Berklee, he worked in student affairs at a number of institutions, including serving as senior associate dean of students at Bates College. He most recently worked at the Center for Restorative Justice at Suffolk University. He holds a Bachelor of Music in Music Education from Susquehanna University and a master's degree in higher education management from the University of Pennsylvania. Steidel is an avid reader and gamer and a singer with the Tanglewood Festival Chorus, performing regularly with the Boston Symphony Orchestra at Symphony Hall and Tanglewood. You can reach him at communitystandards@berklee.edu.

Colleen Todd

Associate Director for Community Standards and Conflict Resolution

Colleen Todd is the Associate Director for Community Standards and Conflict Resolution. In this role, she supports the community through engaging with students in developmental conversations, upholding accountability of the Student Code of Community Standards, and serving as a resource to students.

She previously served as the assistant director for community standards at Emerson College in Boston. Prior to that role, she served as a resident director at Berklee College of Music. She obtained a Bachelor of Business Administration in international business from Hofstra University in Long Island, New York, and a Master of Arts in international higher education from Boston College.

Outside of her role, Todd loves to run with her dog, spend time with family and friends, and watch the latest Netflix shows. You can reach her at communitystandards@berklee.edu.

Hearing Officers

The Office of Community Standards and Conflict Resolution trains staff from around campus to serve as hearing officers. The role of a hearing officer is to review referrals of alleged violations of the Student Code of Community Standards and conduct a fair and impartial review of facts to determine an outcome.

Alexis Alston
Resident Director (160 Massachusetts Avenue)

Ryan Anderson
Director of Housing and Residential Education

Kelsey Baron
Assistant Director of Campus Programs and Traditions

Holly Delaney
Area Coordinator

Liliana Lorenzo
Resident Director (150 Massachusetts Avenue)

Macarena Pelaez Salinas
Resident Director (270 Commonwealth Avenue)

Lena Schwallenberg
Assistant Director, Residential Education

Garrett Zimmerman
Assistant Director of Campus Life